Dennis Lubrin

Relevant Software and Technologies

Here is a list of the software and technologies that I am proficient in:

• Microsoft Windows 8, 8.1, 10, 11: The Microsoft Windows Desktop Operating Systems.
• Microsoft Office 365: Microsoft's Industry-Standard Office Suite that lets you create, share and collaborate all in one place.
• Google Workspace: Google's Online Office Suite, including Gmail, Calendar, Drive, Meet, and more. Now with Gemini for Workspace to boost productivity with AI.
• GE Centricity RIS/PACS: GE Healthcare's RIS and PACS Systems.
• Nuance Powerscribe 360: Dictation software used by radiologists to dictate reports for radiology exams.
• Mirth Connect: Intergration engine used to connect healthcare systems for interoperability.

Work Experience

Here is a list of my work experience in reverse chronological order.

StatRad

Website: www.statrad.com/

StatRad is the industry leader in teleradiology. From their website:

StatRad is an award-winning teleradiology service based in San Diego.

Since 1995, StatRad has been providing teleradiology services. Still privately owned by radiologists, StatRad started as a collaborative partnership between local radiology groups to provide greater coverage after normal business hours through teleradiology.

As an early innovator, we developed proprietary software that was unlike anything available from other teleradiology companies at the time. Today, we maintain our pioneering spirit by delivering one of the most advanced teleradiology solutions on the market – soon-to-be coupled with our revolutionary image management platform.

We now have over ninety U.S. based radiologists on staff performing reads for hundreds of clients and thousands of patients every day. StatRad remains committed to upholding the highest ethical standards in the industry and forging long-lasting relationships with radiology groups. By working with you based on your unique needs, we’re able to build partnerships that foster trust, enhance communication, and deliver results.

Here's a list of my current responsibilities at StatRad:

• Provide tier-2 support of application incidents reported through the help desk including 24/7 on call coverage, as required.
• Resolve application incidents, maintenance items, and enhancement requests.
• Perform daily monitoring of applications in production use.
• Coordinate application support with other information technology teams including Infrastructure, Development, and Client Operations.
• Modify tables/master files, make additions and changes related to complex software upgrade initiatives and enhancements to workflows including the design, build, and test phases, under the direction of senior team members.
• Take ownership of low to medium complexity issues and act as a liaison between customer and other support staff to facilitate resolution.
• Implement changes using documented procedures that are compliant with the department's policies and procedures.
• Become fully knowledgeable with company’s proprietary software & hardware platforms.

Hackensack Meridian Health

Website: www.hackensackmeridianhealth.org

From their website:

We are a leading not-for-profit health care organization that is the largest, most comprehensive and truly integrated health care network in New Jersey, offering a complete range of medical services, innovative research and life-enhancing care.

In addition to our 18 hospitals, we are home to more than 36,000 team members, 7,000 physicians and 500+ patient care locations, including ambulatory care centers, surgery centers, home health services, long-term care and assisted living communities, ambulance services, lifesaving air medical transportation, urgent care centers, physician practice locations, and a fitness and wellness center.

We are proud to have two hospitals ranked on New Jersey’s Top 10 Best Hospitals list according to U.S. News & World Report, including Hackensack University Medical Center, the #1 adult and children’s hospital in the state, and Jersey Shore University Medical Center at #6.

JFK Johnson Rehabilitation Institute has also once again been ranked among the nation’s best rehabilitation hospitals.

In Hackensack Meridian Health, I worked mostly with the radiology department at their Edison location (formerly JFK University Medical Center) and its affiliated free-standing radiology imaging centers in Old Bridge and Toms River, NJ.

Here's a list of my responsibilities when I worked there:

• Perform system installation, troubleshooting, and administrative tasks associated with ongoing maintenance and enhancement of information systems while ensuring stable performance of the computing environment.
• Document and maintain IT procedures and create user manuals to improve efficiency of resolving problems.
• Provide on-site and remote end-user technical support on all new and existing machines and technologies and train users on technology that has been installed at the company's IT assets.
• Document, track and monitor problems and requests to ensure a timely resolution.
• Research, evaluate, recommend, test and implement relevant technologies to enhance and improve system performance and reliability.
• Regularly communicate with management and all levels of the organization to identify needs, evaluate solutions, and identify opportunities for improvement.